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Wednesday 13 December 2017
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BioWare are opening a Global Customer Support and Operations Centre based in Galway. This brand new facility will provide support to the highly anticipated Star Wars™: The Old Republic™ MMORPG (Massively Multiplayer Online Role Playing Game).

“The new Irish location for BioWare will help us get closer to our fans in Europe,” said Dr. Ray Muzyka, Senior Vice President, EA and Group General Manager, BioWare. “Galway gives us the right mix of solid technology infrastructure and international recruitment opportunities as we continue to focus on bringing the highest quality gaming experiences to market.”

We are looking to fill a host of different roles, below gives you a flavour of the types of roles we will be hiring for:

• Global Customer Support Senior Management

• Site Operations Management

• Quality & Fraud Management/ Analyst

• Game Experts, Account Support and Technical Customer Support Management/ Reps

• Knowledge Base Management/Administrators

• Training Management/Specialist

• IT & Network Operations Centre Team Members

BioWare, a division of Fortune 500 Company Electronic Arts (ERTS), specializes in delivering the best story-driven games in the world. With a history of excellence, BioWare has created some of the world's best-selling titles including the award-winning Baldur's Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic. Original BioWare-created IPs include: Jade Empire, DragonAge : Origins, the critically acclaimed Mass Effect, Mass Effect 2, and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS. BioWare is currently developing Star Wars: The Old Republic, a massively multiplayer online role-playing game being developed at BioWare’s studios in Austin, Texas. Recently announced, BioWare’s customer support for the upcoming game will be centralized in Galway, Ireland.

EA was founded in 1982 by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry - and the company - has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world's best games.

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